FAQ'S

If you find that our website does not answer all of your questions we would encourage you to submit a question below.  We will respond to your query within 2 working days.  Your question and answer may appear below to share with others.
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1. When will the 3 wheel Strider Plus be available? and does it have pneumatic tyres?
2. How much does the Strider Plus weigh with the double seat attached?
3. What are the dimensions of the pram?
4. I am looking at the Strider Plus and I'm wondering if its ok to use for a walking pram? On...
5. Are the bassinet and infant capsule for the Strider Dlx also compatible with the Strider P...
6. I currently have a Strider 4. Will there be an option to purchase the second seat to add t...
7. Can the second seat be used when either infant carrier or bassinet are attached in the mai...
8. I understand the second seat can carry 15kg - how much can the main seat carry? I will hav...
9. What is the weight capacity of the second seat?
10. Can the top seat be used for an newborn facing me while my toddler faces the world at bott...
11. Are there any benefits of the 3 over the 4-wheeler or vice versa?
12. There are other prams on the market that have the second seat type setup. However with one...
13. Hi will the new 3 wheel strider plus model be able to accomodate the capsule travel system...
14. What type of warrenty is offered with the pram. EG if a wheel is faulty or a clip/button b...
15. Hi,On the brochure, it displays the sun shade and boot cover. What is the boot cover an
16. how does the strider plus not tip over when one child is removed from the stroller and the...
17. I've just purchased my strider plus and am assembling it now. Can you use the accessories...
18. I know it will be available this month. When will it actually be in stores. I called two a...
19. Will the weight restriction in the 3 wheel model be any less than for the 4 wheel model (i...
20. Are the seat covers removable and washable?
21. Can you use the main seat for a toddler and attach the infant carrier in the second seat p...
22. How tall a child will the main seat accommodate?
23. Will there be enough room for a 24 month old in the 2nd seat if I had a newborn in the Inf...
24. Will the new strider be available in RED color?
25. How long is the longest point of the carrier when in the base? Just so I can work out if i...
26. Hello, there is nothing on your website about the safety of the infant carrier and whether...
27. Hello,So what in total can the pram carry? 17 + 15 ? I have a 15 kg and a almost 8 kg 6 m
28. Can the infant seat be used in the lower position allowing a toddler to sit in the main se...
29. hi,i am trying to get hold of a second sunshade for the strider plus but am finding baby
30. Are both seats on the strider 3 plus reversable? ie can face mum?
31. how much will the new three wheeler weigh?
32. Hi - can you use a Basinette for newborn plus the second seat at the same time?
33. Where is the brake? I can't see a clear picture of it on the website and it is barely ment...
34. I cannot view the strider plus videos on your website, is there an error?
35. Just wondering what the baby carrier would weigh??Thanks
36. Is it possible to remove the belly bar?If so, how?
37. Is there a difference between the storage space under the Strider Plus 3 versus the Stride...
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