FAQ'S

If you find that our website does not answer all of your questions we would encourage you to submit a question below.  We will respond to your query within 2 working days.  Your question and answer may appear below to share with others.
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1. When will the 3 wheel Strider Plus be available? and does it have pneumatic tyres?
2. What are the dimensions of the pram?
3. How much does the Strider Plus weigh with the double seat attached?
4. I am looking at the Strider Plus and I'm wondering if its ok to use for a walking pram? On...
5. Are the bassinet and infant capsule for the Strider Dlx also compatible with the Strider P...
6. I understand the second seat can carry 15kg - how much can the main seat carry? I will hav...
7. I currently have a Strider 4. Will there be an option to purchase the second seat to add t...
8. Can the second seat be used when either infant carrier or bassinet are attached in the mai...
9. Are there any benefits of the 3 over the 4-wheeler or vice versa?
10. Hi will the new 3 wheel strider plus model be able to accomodate the capsule travel system...
11. Can the top seat be used for an newborn facing me while my toddler faces the world at bott...
12. What is the weight capacity of the second seat?
13. What type of warrenty is offered with the pram. EG if a wheel is faulty or a clip/button b...
14. Are both seats on the strider 3 plus reversable? ie can face mum?
15. I've just purchased my strider plus and am assembling it now. Can you use the accessories...
16. There are other prams on the market that have the second seat type setup. However with one...
17. Will there be enough room for a 24 month old in the 2nd seat if I had a newborn in the Inf...
18. Hi,On the brochure, it displays the sun shade and boot cover. What is the boot cover an
19. Can you run with the StriderPlus stroller? Or is it strictly for walking?
20. Will the new strider be available in RED color?
21. Will the weight restriction in the 3 wheel model be any less than for the 4 wheel model (i...
22. How tall a child will the main seat accommodate?
23. Are the seat covers removable and washable?
24. Does the first seat recline absolutely flat for infant sleeping? or do I need to purchase...
25. how does the strider plus not tip over when one child is removed from the stroller and the...
26. how much will the new three wheeler weigh?
27. Can you use the main seat for a toddler and attach the infant carrier in the second seat p...
28. Hello, there is nothing on your website about the safety of the infant carrier and whether...
29. Hello,So what in total can the pram carry? 17 + 15 ? I have a 15 kg and a almost 8 kg 6 m
30. Where is the brake? I can't see a clear picture of it on the website and it is barely ment...
31. Can the infant seat be used in the lower position allowing a toddler to sit in the main se...
32. Hi - can you use a Basinette for newborn plus the second seat at the same time?
33. Is there a difference between the storage space under the Strider Plus 3 versus the Stride...
34. Will the Safe n Sound Unity capsule fit on the Strider Plus?
35. hi,i am trying to get hold of a second sunshade for the strider plus but am finding baby
36. How long is the longest point of the carrier when in the base? Just so I can work out if i...
37. Is it possible to remove the belly bar?If so, how?
38. You mentioned that the Strider Plus 3 will be available mid May, I found a website that al...
39. Can you use the old Strider bassinet with the new model Strider Plus?
40. Hello, can you please tell me if the strider plus 3 will have the same width wheel base as...
41. Hi, Does the Strider Plus 4 wheel have suspension? If so can you give me details?Thanks
42. Just wondering what the baby carrier would weigh??Thanks
43. I know the handle angle moves up and down, but does the handle extend (sliding) up and dow...
44. How do you install the Strider Plus 4 Infant Carrier into the car?
45. Does this system carry the Australian Standards 1754 label?
46. Is there anywhere to attach the accessory bag when using the second seat. I thought the sa...
47. HiIt's not really clear to me - is this system suitable for both newborn twins at the same
48. I cannot view the strider plus videos on your website, is there an error?
49. I have been using my strider plus now for a few months, but have found that when using the...
50. hello,Does the strider plus 4 fold down with the extension kit attached? or do you have
51. Can the strider plus be used for twin newborns? or is it best for a newborn and older chil...
52. Hi,can the toddler seat from the strider 2 (i think) be added to the strider plus, i.e a
53. When the Strider DLX bassinet is fitted to the Strider PLUS pram, can the second toddler s...
54. What are the dimensions of the strider plus 3, is it any narrower than the 4?
55. Where can i purchase a Strider Plus in NZ?
56. Is the strider plus pram seat the same size (internally) as the strider dlx? I had a strid...
57. Does the weather shield cover both seats?
58. Now that the Toffee colour is only available in the 4 and the caramel is now in the 3, wil...
59. Are the canopies removable or permanently fixed?
60. Does the strider plus 4 wheeler have the viewing windows for both seats as displayed on yo...
61. Can the strider plus 4 fit through a standard doorway?
62. Can the strider deluxe bassinet be used on the strider plus pram?Thanks
63. How heavy is the strider for one child?
64. If I buy the toddler seat attachment will it fit my Strider DLX??
65. Can the Infant carrier purchased in W.A be taken overseas and be used (compatable) in cars...
66. Can the strider plus 4 carry 17kg or 20kg?
67. Will the pram fold when the extension adapters are used on the main seat or do they need t...
68. what is the width of strider plus with back wheels taken off??
69. how long should i expect the strider plus 4 to last?
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